Installed Applications

· Spybot Search and Destroy

· Malwarebytes’ AntiMalware

· Super AntiSpyware

· Microsoft Security Essentials AntiVirus

· VLC Media Player

· K-Lite Video Codecs

· Adobe Reader

· Adobe Flash Player

· Cute PDF Converter

· Microsoft .NET

· Microsoft Silver light

· Java

· Adobe Air

· CCleaner

· Defraggler

· CD Burner XP

· 7-Zip

Spybot Search and Destroy

This program is for removing malware. It must be updated before being run.

1. Make sure your computer is online. Open the “Spybot – Search & Destroy” icon, from within the “Cleanup Tools” folder on the Desktop. Click “Search for Updates” button or the globe that says “Update” to check for updates.

2. If updates are available you will be asked to select an update server near you, if you click the “Continue” button Spybot will automatically select a server near you. If there are no updates available skip to step six.

3. Make sure all update boxes are checked, you may need to use the scroll bar on the right to view the entire list. Click the “Download” button to begin updating.

Note: You may receive a message asking to re-apply immunization, just click the “OK” button to continue.

4. When updates are finished click “exit” to finish update and return to main screen.

5. Click on the shield that says “Immunize” to open the Immunize screen. Spybot will check your current protection status, when done click on the Green Cross that says “Immunize“, near the top of the window.

6. Click on the Magnifying glass that says “Search & Destroy” to open the scan screen. Click on “Check for problems” to start the scan.

Note: You may receive a “Hint of The Day” message. Click on “Hide permanently” to reveal detection list. You can also click on the blue link that says “Hide this information” to make even more room for the detection list..

7. If infections are found, make sure all boxes are checked. You may need to use the scroll bar to the right of the list to view the entire list. Click “Fix Selected Problems“, near the top of the window.

8. Click the “Yes” button to confirm removal of all infections. When removal is done you can close the program.

Malwarebytes’ AntiMalware

This program is for removing malware. It must be updated before being run.

1. Make sure your computer is online. Open the “Malwarebytes Anti-Malware” icon, from within the “Cleanup Tools” folder on the Desktop, and click on the “Update” tab at the top of the window.

2. Click the “Check for Updates” button, near the left side of the window, to update.

3. Malwarebytes will begin to update, if it is not already up to date.

4. When updating is finished Click the “OK” button to continue.

5. Click on the “Scanner” tab, Select “Perform Quick Scan“, and Click the “Scan” button to start the scan.

6. When the scan completes click the “OK” button to continue.

7. Now you can click the “Show Results” button.

8. A scan log file will show, feel free to just close this window.

9. Make sure all infections are checked, you have to use the scroll bar to the right to view all infection. Click the “Remove Selected” button to remove infections.

10. You may receive a window asking to restart your computer to finish removing infections. Make sure you save any open documents and close any other programs you have open, then click the “yes” button to restart the computer and remove all infections.

Super AntiSpyware

This program is for removing malware. It must be updated before being run.

1. Make sure your computer is online. Open the “Super AntiSpyware” icon, from within the “Cleanup Tools” folder on the Desktop.

2. Click on the Preferences button to customize how SUPERAntiSpyware will scan your computer.

• When the program’s preferences screen opens, click on the Scanning Control tab and put a checkmark in the following options

1. Close browsers before scanning.
2. Scan for tracking cookies.

When done, the settings on the Scanning Control preferences screen should be similar to the image below.

Now press the Close button to go back to the main screen.

• You will now be at the main screen and should click on the Scan your Computer… button to begin the scanning process.
• You will now be at the Scan page where you can choose the type of scan you would like to perform as shown by the image below.

At this screen you should select the Perform Complete Scan option and then press the Next button to start scanning your computer.

• SUPERAntiSpyware will now prompt you to close all of your browser windows in order to continue. Please click on the Yes button.
• SUPERAntiSpyware will now start to scan your computer for malware as shown in the image.

• When the scan is finished a screen will appear showing the summary of what was detected as shown in the image below.

You should click on the OK button to close the summary screen box and continue with the removal process.

• You will now be at a screen displaying all the malware that the program has found. Please note that the infections found may be different than what is shown in the image below.

You should now click on the Next button to remove all the listed malware. SUPERAntiSpyware will now delete all of the files and registry keys that were detected and add them to the program’s quarantine. When removing the files, SAS may require you to reboot your computer in order to remove certain files. If it displays a message stating that it needs to reboot, please press the Yes button to allow it to do so. Your computer should now reboot.

• Once your computer has rebooted, the malware should be removed and you can use your computer like normal. If you wish to view a log of what was removed, you can start the SUPERAntiSpyware program and then click on the Preferences button. Now click on the Statistics/Logs tab and then double-click on the log you would like to view.

CCleaner

This program removes temporary system files and temporary internet files. This program also fixes registry errors and can remove programs and startup items.

1. Open the “CCleaner” icon from within the “Cleanup Tools” folder on your desktop.

Special Note: Cookies sometimes store usernames & passwords for sites that you visit regularly. If you like it when a web site recognizes you & auto-logs you in, uncheck the “Cookies“, box from the list near the left side of the window.

2. Click the “Run Cleaner” button, in the lower right corner of the window, to begin cleaning. You may get the following window. By putting a check in the “check-box“, near the lower left of the window, you can prevent the window from coming up again. Then click the “OK” button to begin Cleaning.

3. When program finishes you can close window. If Ccleaner removes more than about 500MB from your computer you may need to run CCleaner more often.

Microsoft Security Essentials

This program removes viruses and must be updated periodically. This program runs all the time in the background and should not require much attention.

Microsoft Security Essentials has a simple home page that shows the security state of your computer.

A green icon means that the security status of your computer is good. Microsoft Security Essentials is up -to- date and is running in the background to help protect your computer against malware and other malicious threats. When your computer has an issue that requires your attention, the look of the Microsoft Security Essentials home page changes based on the issue. The status pane turns either yellow or red depending on the situation, and an action button appears in a prominent location on the page with the suggested action.

A yellow icon means that status is fair or potentially unprotected and that you should take some action, such as turning on real-time protection, running a system scan, or addressing a medium-severity or low-severity threat.

A red icon means that your computer is at risk and that you must address a severe threat to protect it. Click the button to take the recommended action and Microsoft Security Essentials will clean the detected file and then do a quick scan for additional malicious software.