Posts Tagged ‘cisco 7970’

Cisco 7970
Expanded and Better post here: Cisco 7970G FAQ
We now sell the SmartNET Service Agreements for these phones! (Necessary to get Firmware)
Use our web form to transmit your device information.
I had a painful, painful nightmare trying to configure the Cisco 7970 Phone for SIP. It seems pretty obvious that Cisco is not interested in people using this phone without their expensive and proprietary CallManager software. All of the files I found online, from people kind enough to share with the world, ended up not working for me. For that reason I am literally going to post the config files for the phones I installed, Verbatim, no changes, nothing. This way hopefully you don’t spend 4 hours reflashing phones like I had to. The only load that worked for me was SIP70.8-0-3S.loads For that reason that’s the firmware specified in my XMLDefault.cnf.xml file.
SEP.cnf.xml Config for Cisco 7970
Make sure you right click and use save as, otherwise your browser may try to parse the XML, and you won’t say the tags.
If your phone was anything like mine, it came with the SCCP firmware on it. The Cisco CallManager firmware. Once you have all of your config files in place, you’re going to have to hard reset the phone for it to pick up the SIP firmware. This guy put a great youtube video up that shows how to do it: How to Hard Reset Cisco 7970
A helpful thing that wasn’t easy to find either was how to specify Speed Dials. If you try to assign them manually through the phones as you would on the 7940 or 7960 you’ll be sadly frustrated everytime the phone restarts. Fortunately adding the speed dials can be done thusly:
<line button=”3″>
<featureID>21</featureID>
<featureLabel>User Label</featureLabel>
<speedDialNumber>102</speedDialNumber>
</line>
If you want access to the Cisco firmwares direct from Cisco look into getting a support plan from CDW. They have them for around 10$/year. Here is one for 7.99 It makes sense to get at least one and use the updates for all of your phones. I know I wish I had access to update to firmwares for these beautiful little nightmares, CDW Customer Support couldn’t finish the transaction last time I tried.